The Lending Code is a voluntary code of practice which sets standards for the way financial institutions treat their customers. It provides protection for customers and explains how firms are expected to deal with them day-to-day and in times of financial difficulties.
Regulation
UK savings providers are regulated by the Financial Services Authority (FSA).
Compensation
If a bank or building society goes bust the Government guarantees to compensate savers. The Financial Services Compensation Scheme (FSCS) is a compensation fund of last resort and pays out up to certain limits.